Courage: Be willing to confront adversity & uncertainty.
Hustle: Put in the hardwork and grind it out.
Aptitude/Attitude: Representation of knowledge or ability.
N.E.M: No Excuse Mentality.
Character: How you act in the face of adversity.
Expectation: Expect to succeed. Expect your clients to take action. Expect to do more than what you thought was possible.