Courage: Be willing to confront adversity & uncertainty.

Hustle: Put in the hardwork and grind it out.

Aptitude/Attitude: Representation of knowledge or ability.

N.E.M: No Excuse Mentality.

Character: How you act in the face of adversity.

Expectation: Expect to succeed. Expect your clients to take action. Expect to do more than what you thought was possible.